Privacy Policy
Introduction
This Privacy Policy explains how AD Services collects, uses, and protects personal information when you use the Biarritz Private Drivers website (biarritz-private-drivers.com) and related services.
Data We Collect
When you request a quote or make a reservation, we may collect the following information through our WhatsApp messaging flow: first name, last name, WhatsApp phone number, pickup and drop-off addresses, travel dates and times, number of passengers, and any specific service requests.
How We Use Your Data
Your data is used solely to: respond to your quote requests, confirm your reservations, coordinate your transfer, communicate updates about your booking, and provide customer support. We do not sell or share your data with third parties for marketing purposes.
Data Storage and Retention
Communications received via WhatsApp are stored in WhatsApp's own infrastructure under their terms of service. Reservation details may be retained for accounting and legal purposes for the duration required by French law (typically up to 10 years for invoicing records).
Cookies
This website uses minimal technical cookies necessary for its operation (such as session management). No tracking or advertising cookies are used.
Third-Party Services
This website uses OpenStreetMap and OSRM (open-source services hosted by the OpenStreetMap Foundation) to calculate distances and suggest addresses. These services receive your typed search queries but no personally identifiable information.
Your Rights
In accordance with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, delete, restrict, or port your personal data, as well as the right to object to its processing. To exercise these rights, contact us at ad.servicesvtc@yahoo.com.
Changes to This Policy
We may update this policy occasionally. The latest version is always available at this URL. Last updated: June 2026.